Is delivery free?

There are NO ADDITIONAL CHARGES to you FOR MOST PRODUCTS to MOST AREAS. However, there are a few exceptions*, specifically with with low value SUNDRY ITEMS such as paint, preservative, security padlocks, small accessories etc, as their delivery costs can be higher than our margins. There may also be a surcharge for bulky items going to remote areas or islands, as couriers and haulage companies always charge more for these locations due to the extra fuel they use. Any surcharge information will be shown on the product page, and we will let you know before ordering if there are any charges to your area. These surcharges help to keep the overall cost of each item to a bare minimum, allowing us to pass the savings on to you.

How long will it take to get my item and what happens on the shed delivery date?

The delivery time for your item is listed on the product page. These aren’t guaranteed, so they should only be used as a guide. We will always arrange for your goods to be delivered at the earliest opportunity.

Sundry items are delivered to your door; however, most bulky items are delivered roadside. Large panels generally can’t go through a standard doorway, so we do recommend you think ahead. We will require a signature on delivery unless you have arranged for the item to be left.

What if something goes wrong?

As an experienced company, A1 Sheds understand that things aren’t always perfect and very occasionally things can go wrong. We will do our best to get things sorted. Firstly, please check for transit damage before signing, or at least within a day of receiving them. If you discover any damage, call us straight away on 01875 613090 to let us know. Large sheds and summerhouses come in kit form, so if a part is wrong or missing, let us know within 14 days, and we’ll send you the correct part.

A1 Sheds

What if I change my mind?

You can cancel your order if it hasn’t been dispatched, or if you have received your item and you no longer want it; you can arrange for it to be returned within 14 days. You’ll need to arrange the return transport, or we can do it for you, but if we do, the return costs will be charged. These return charges will also apply for refused deliveries. Please email us for more information, or you can use the standard cancellation form.

 

IMPORTANT: You can’t cancel your order and we can’t accept any returns if you have ordered a bespoke item and production has started, or if it’s being delivered to you direct from overseas (e.g. Biohort, Grosfillex, May, Finlandic, Palmako or Lugarde) and is already in transit, so please make sure that you research your product fully before ordering. If you refuse delivery of a bespoke item or an overseas delivery, you will be liable for the additional ongoing storage costs of the item, as well as the cost of re-delivery to your address. Please check carefully before ordering your product, that way there will be no unnecessary expense for you or for us… remember we are always happy to help if you need any information before pushing that button. We recommend that you read and understand our terms and conditions before ordering.

 

NOTE: Imperial sizes shown in the description are approximate, and are provided by the manufacturer purely as a guide. Please refer to the metric dimensions for more accurate sizes, or contact us prior to purchase if you have any specific requirements.