We want you to be happy with your purchase, so it’s important that things go smoothly. For instance: we don’t want to arrive at your property to find that we can’t get the panels into your garden, or that your base isn’t suitable or hasn’t been cleared, therefore completing this form will highlight any potential issues before they become expensive problems. In almost all cases, we are able to accommodate your requirements if we are made aware of them before we arrive on-site.
If we aren’t able to deliver your building due to access issues, or install due to base or site issues, then we’ll leave your building (where appropriate) for you to install yourself, and an aborted installation charge may follow. We may be able to arrange a return visit once your issues have been rectified, however there would be a minimum charge of 10% of the total building cost (or the full costs to us including handling, transportation and installation, whichever is higher). Please note that there could be return handling and storage charges if we have to take your building back and/or hold your building for an excessive period. Any charges are payable prior to the subsequent visit being made.
What happens if we are unable to deliver your item?
If we are unable to deliver or install your shed due to access or site issues, then we’ll leave your item for you to establish yourself. We may be able to arrange a return visit once your problems have been rectified; however, there would be a minimum charge of 10% of the total building cost. Please note that there could be return handling and storage charges if we need to take your building back and hold your structure for an excessive period.
Check your form carefully to avoid delays
With over 40 years of experience in the garden buildings industry, A1 Sheds understand how crucial it is to check your pre-installation form carefully and make sure all details are correct (i.e. door position, colour, etc.), as your building cannot be changed after manufacture. If your details are accurate, please ensure that this form is completed as soon as possible to avoid possible substantial delays in delivery and installation of your shed.
Contact our Specialist team today to discuss your requirements
If you have any questions about our pre-installation form, you can contact us online. Our dedicated team are always available to speak to you on the phone.